Consumer Voice :: Partners

INtroduction

Based on its own experience of over a decade and the experience of its Member Organisations, CCC is strongly of the view that significant, sustainable and measurable achievement of its vision, mission and aims and objectives as indicated above, is possible only through an Institutional approach and not by mere funding of individual and sporadic stand alone projects. To know more, click here .

The CORE Centre has been set up with assistance by the Ministry of Consumer Affairs, Food and Public Distribution, Government of India, to provide a most scientific and effective system of collection and dissemination of consumer related information.

OBJECTIVES

The Objectives of the CORE Centre are:

	Development of National Information gathering mechanisms on Consumer related issues.
	Dissemination of information on important Consumer Issues.
	Establishing a Research and Documentation Centre ( highlighting the work of partner members) on various consumer issues.
	Providing Information and Analysis of Consumer related Laws and Judgments.
	To provide Online Support and pursue Consumer Complaints.

END USERS

CORE Centre would, interalia, comprise consumers of Goods & Services, Consumer Organizations, Non-Government Organizations (NGOs), Manufactures and Traders, Academicians, Practicing Advocates, Law Students, Para-legal working on various projects nationwide and also the various Ministries and Departments as well as Public Sector understandings, Regulatory Authorities and standards setting bodies.

The fundamental principle on which the project is founded is based on the premise that Information and Communication Technologies (ICTs) can be effectively used for:

	Generating Awareness.
	Development of Consumer Rights.
	Focusing corporate attention as consumer needs, preferences and problems
	Orienting government functioning vis-à-vis Citizens, and
	Seeking enforcement of Citizen Charters focus as also – Policymakers, Legal professionals, Consumer activists, Manufacturing companies.

Business and Professionals (especially Doctors, Stockbrokers, Insurance and Travel agents) often feel the need to have easy access to consumer law specific information is domains where they practice or operate. This has meant that they are constantly looking for a single resource which, while providing comprehensive access to content, would also provide initiative and dynamic knowledge to the user, based on the inter-relationships of the content, the type of document and the source of information.

COMPONENTS

The CORE Centre comprises the following components:

	National Resource Centre
	Online Database/Portal
	Newsletter Service
	Network between Consumer Organizations, Consumer Information Centers, Government and Non-Government Organizations
	Online Complaint Registration and mediation mechanism

How to contact them

Consumers can contact at the CORE Centre through the following Mail Addresses:

Web: www.core.nic.in

For Website Content Building : content@core.nic.in