Consumer VOICE

2018

Let Indian users decide on data localisation: Experts

NEW DELHI: Amid the Indian government's call to store datalocally, experts here said on Friday that the consumers should be free to choose jurisdiction in which data can be stored and it might not be prudent to force data localisation. According to Venkatesh Krishnamoorthy, Country Manager, The Software Alliance, consumers should be free to choose jurisdiction in which data can be stored, and "different options could appear as a drop down menu to enable consumer choice".  Ashim Sanyal from VOICE said data localisation is anti-consumer from the point of view of quality and cost of services and it is unlikely to help in data protection. Read More

Feeling cheated by an enterprise? Let the online helpers take over

Gowtham MD ordered study material that would help him prepare for the Civil Services examination from Notesduniya.com. He neither received acknowledgement for his 900 payment, nor any intimation on when the material will land. After several failed attempts at calling and emailing Notesduniya, he posted a complaint on IamCheated.com. Aggrieved consumers across the country are increasingly turning to consumer complaint, redressal and awareness portals — like IamCheated.com, JagoGrahakJago, MouthShut.com, Consumer VOICE, Mumbai Grahak Panchayat, Consumer Psyche, CUTS International and Lost & Found — to resolve issues. The issues, again, are wide-ranging. It could be a faulty product, receiving a brick instead of a mobile phone from an e-tailer, or losing a pet or important documents.

 Read More

Anti-tobacoo body for vendor licensing, ban on e-cigarettes

Advocating for a smart, healthy city, the National Organisation for Tobacoo Eradication (NOTE) together with Consumer Voice, a Delhi-based organisation, held an awareness session on the dangers of tobacoo and e-cigarettes for staff of the Corporation of the CCP on Wednesday.They also appealed to the CCP to introduce vendor licensing, where all outlets selling tobacoo products will need to be registered and will be permitted to sell only tobacoo products.

 Read More

Survey says 50% Adults In Assam Use Tobacco; The State witnesses Alarming 9 % Increase

According to a new survey, it is come to know that nearly 50 percent of all adults in Assam use Tobacco. The Global Adult Tobacco Survey 2 (GATS2) report released by Ministry of Health and Family Welfare (MoHFW) has come to the conclusion that around 48.2 percent of all adults in Assam consume smoke tobacco or use smokeless tobacco.Conveying worry over the issue Ashim Sanyal, Chief Operating Officer, of Delhi based Consumer VOICE said, “The rise in a number of tobacco users especially smokeless is a cause of worry because it is easily accessible to children and youth. We are working in the state through our programmes to protect the public, especially youth and children from exposure to tobacco use.”  Read More

Nearly 50% Adults In Assam Use Tobacco As The State Sees Alarming 9 % Increase

The recent Global Adult Tobacco Survey 2 (GATS2) released by Ministry of Health and Family Welfare (MoHFW) shows 62.9% among men and 32.9% of women and 48.2% of all adults in Assam either consume smoke tobacco and /or used smokeless tobacco.Consumer VOICE, New Delhi along with Consumers Legal Protection Forum, Assam initiated several tobacco related intervention programmes in Assam focussed primarily on youth and children, to sensitize different stakeholders and spreading awareness towards reducing the consumption of tobacco.  Read More

Nearly 10% adults in Goa use tobacco

The recently released Global Adult Tobacoo Survey 2 (GATS 2) shows that tobacoo consumption has increased by almost 1% compared to the previous such survey held in 2009-10 (GATS 1), when it was 8.8%. However, an overall reduction in tobacoo consumption has been noted at the national level, sttes the survey."The rise in number of tobacoo users, sepecially smokeless ones, is a cause of worry because it is easily accessible to children and youth. Through our programmes we are trying to protect the public, specially youth and children, from exposure to tobacoo use, " said CEO of Consumer Voice, a consumer rights group, Ashim Sanyal.  Read More

Urgent attention of Parliamentarians for saving lives on Indian roads

Our Government can move forward to pass in the Rajya Sabha the too-long delayed Motor Vehicles Amendment Bill, which strengthens road safety measures that have been proven to reduce deaths in other countries. In a survey conducted by Consumer VOICE, a civil society organization, 97% of consumers surveyed felt the bill deserved the support of all parties, and that it was an important step towards reducing road crash deaths. The public demands passage of this bill.  Read More

Motor Vehicles (Amendment) Bill: Things you should know while driving in India

The Motor Vehicle (Amendment) Bill has already been passed in Lok Sabha but is yet to be passed by Rajya Sabha. This may have revolutionary impact on your life while on the road. It is currently being opposed by various opposition parties for restraining powers of the state governments and favouring corporates which have the provisions that will make Indian roads safe. A survey was conducted last year by an organisation which is involed in policy making as Consumer Voice, 96% customers believed that by 2020 the road accident will be reduced if the bill would help meet the UN mandate.  Read More

Motor Vehicles (Amendment) Bill will change the way India drives

The Motor Vehicles (Amendment) Bill which has been passed in the Lok Sabha and has to be passed by the Rajya Sabha is opposed by various opposition parties. A survey conducted last year by Consumer Voice says that  96 per cent of the consumers believed that the passage of the Amendment Bill would help in reducing the road accidents up to 50 per cent by 2020. Read More

Eminent citizens write to PM, urge him to make road safety a national priority

Eminent Citizens, industrialists, bureaucrats, parliamentarians and survivors of road accidents, grouping under an informal coalition called Road Safety Network, have sent an open letter to Prime Minister Narendra Modi on making road safety a national priority.Road Safety Network has been formed by four organisations - Parisar, CUTS International, Consumer Voice and CAG (Citizen Consumer and Civic Action Group). The letter, which has been issued by Parisar on behalf of the network, was sent to the Prime Minister over email on Sunday while a hard copy was delivered on Monday. Read More

Ban sought on e-cigarettes in Himachal

Himachal Upbhokta Sanrakshan Parishad (consumer protection forum) and Consumer Voice, which are working collectively against tobacco use in HP, on Thursday urged the Himachal government to ban e-cigarettes in the hill state. In a joint letter to the Chief Minister, Jai Ram Thakur and Health minister, Vipin Singh Parmar, Chairman of the Himachal, the two voluntary organisations working on consumer awareness and education said the youngsters are being lured towards e-cigarettes by projecting them to be a healthier alternative to traditional cigarettes, which is wrong as they contain nicotene. Read More

Bhopal: Ban e-cigarettes in Madhya Pradesh, says NCHSE to CM Shivraj Singh Chouhan

National centre for human settlements & environment (NCHSE) and consumer voice has urged in its letter to the CM to ban e-cigarettes in the state. NCHE have raised the issue of increasing smoking practices among the youths on the name of safe smoking and wanted to ban the e-cigarette. In India e-cigarette is currently banned in 8 states: Jammu & Kashmir, Karnataka, Punjab, Maharashtra, Bihar, Mizoram, Uttar Pradesh and Kerala. Recently, health minister of Tamil Nadu announced in the legislative assembly that the state government is going to ban e-cigarette in the state. Read More

How healthy is your toned milk?

There was a time when milk was considered as the best food for human health. Not anymore. In 2012, the Food Safety and Standards Authority of India (FSSAI), the national food regulator conducted a test on milk across the country and found them adulterated. Out of 1,791 samples taken from 33 states, only 32% were found to be in conformity with food laws. The remaining 68% failed. Water was found to be the most common adulterant. VOICE tested nine popular brands of packaged toned milk on a range of quality, safety and acceptability parameters. These included milk fat, milk solids not fat, saturated fat, cholesterol, calcium and vitamin. Read More

Public Interest: Know the quality of your basmati rice before picking it

There are hundreds of varieties of rice grown and eaten throughout the world. Basmati rice is a special variety which is grown in specific areas of West Punjab (now Pakistan) and some parts of India. Basmati rice is known for its long grains and aroma. There are Agmark standards for basmati rice . Consumer Voice tested 12 leading brands of basmati rice on the above-mentioned parameters as well as other key quality determinants. A crucial aspect of the test was DNA analysis of the samples to detect adulteration with non-basmati rice. Other key parameters included grain length/ breadth ratio, average precooked grain length and elongation ratio. Read More

Workshop held on Road Safety

New Delhi, June 20 (UNI) With a basic aim to save human lives on road, Consumer Voice - a pioneer consumer protecting group had organised a workshop to appeal 'Making Road safety a National Priority'. The initiative focused on the 30 year old Motor Vehicles Act 1988 which require immediate amendment to address tremendous changes in the road safety scenario in India. Read More

Make road safety national priority: memorandum

Seeking to make road safety a national priority, a memorandum addressed to the president and the prime minister was signed at an event in New Delhi today. The initiative by Consumer Voice, a Delhi-based non-profit group, focused on the need to amend the Motor Vehicles Act 1988 to address the change in road safety scenario in India."The participants of the workshop signed a memorandum to prime minister, vice president, president and chief justice of India to make road safety a national priority, according to a statement by the organisers. Read More

NGO calls on RS to approve Motor Vehicle Act amendment

In a bid to reduce road accident deaths in India, Consumer Voice, which works for citizens road safety, on Tuesday asked the Rajya Sabha to pass the bill amending the three-decade-old Motor Vehicles Act, 1988.The amendment bill, passed by the Lok Sabha on April 11 this year, is currently pending in the upper house. Speaking at a national workshop on the issue organised here, Consumer Voice Secretary Ashim Sanyal noted that the amendment calls for strong e-governance, heavy fine for traffic violations and capping maximum liability for the third party insurance at Rs 10 lakh in case of death in motor accident. Read More

Report: VA ratings hide poor quality care from public

Over the years, the Veterans Administration has worked out a plan to erase the public reports of terrible treatment and conditions in VA homes, including a 2009 Pittsburgh Tribune-Review story about a home in Philadelphia where a veteran’s leg had to be amputated after an infection in his foot went untreated for so long his toes turned black and attracted maggots. The VA has “got this whole sort of parallel world out there that’s hidden,” said Robyn Grant, director of public policy and advocacy at the National Consumer Voice for Quality Long-Term Care, tells the Boston Globe/USA Today team. “I still can’t get over that this information is not available to people who are looking for a veteran’s home; that’s just unacceptable.” Read More

No Tobacoo Day observed by Consumer Voice at Ambala

Ambala, May 31 (UNI) World No Tobacoo Day was observed by Consumer Voice on Thursday, to create awareness and encourage people to reduce or completely stop tobacoo consumption in any form all over the world. Consumer Voice Convenor Kavita Purohit said the World No Tobacoo Day 2018 focused on the impact of tobacoo on the cardiovascular health of peopleworldwide. Read More

How good are digestive biscuits

This test of biscuits focuses on brands that offer digestive claims to offer a rich source of dietary fibre. Consumer Voice carried out comparative tests  on nine brands  available in Indian market. The dietary fibre content was given the highest weightage (20 per cent). Digestive biscuits are baked with white flour (maida) , sugar, milk fat, milk etc. The contents of this snack are broken down in the stomach and absorbed by the body. Dietary fibre content in a biscuit is, however, not absorbed by the body and passes through the intestine and colon in to stool. Read More

Fighting pollution with air purifiers? How you may still be breathing in poison

The World Health Organisation's (WHO) recent report said, "9 out of 10 people in the world are breathing polluted air and approximately 7 million people die daily as a result of household and outdoor air pollution". It is sad to say that this air pollution is just not hurting you outdoors, it is also affecting you at your home and the workplace/office. On the basis of this report, Consumer Voice of India also published a report on Air Purifiers and defined the basic parameters that should be present in the air purifiers. KC Chaudhary, Technical Department. Consumer Voice informed about the type of filters that should be used in air purifiers and the parameters that should be followed while manufacturing them. Read More

Fighting pollution with air purifiers? How you may still be breathing in poison

The World Health Organisation's (WHO) recent report said, "9 out of 10 people in the world are breathing polluted air and approximately 7 million people die daily as a result of household and outdoor air pollution". It is sad to say that this air pollution is just not hurting you outdoors, it is also affecting you at your home and the workplace/office. On the basis of this report, Consumer Voice of India also published a report on Air Purifiers and defined the basic parameters that should be present in the air purifiers. KC Chaudhary, Technical Department. Consumer Voice informed about the type of filters that should be used in air purifiers and the parameters that should be followed while manufacturing them. Read More

Testing Testing

In the early decades of Independence, Indian consumers were made to believe that the only way to quench summer thirst is to drink carbonated aerated water — cola, orange or lemon flavours. However, in recent years, with the onset of lifestyle diseases and obesity, Indian consumers are slowly learning to avoid bottled aerated drinks as they contain only water, sugar and carbon dioxide to give the fizz and the flavours are not natural but artificial.Consumer Voice selected nine brands from the open markets and subjected them to lab testing. As per label declarations, only three mixed fruit juice brands -- Real Activ (100 per cent) by Dabur, Tropicana (100 per cent) by Pepsi and 24 Mantra Organic (100 per cent) by Sresta Natural (shown in the table) -- are pure juices (100 per cent), which are not allowed to add sugar.   Read More

Impact of Internet on agriculture

Sukhwinder Singh is a re-born farmer from district Sangrur in Punjab – from conventional to organic farming. Born in post green revolution era which specialised in usage of fertilisers and pesticides, he had never thought of farming without using urea, the popular chemical fertiliser in the rural hinterland of Punjab and Haryana. Urea is popularly known as ray-spray in Punjab. His father and three uncles had nearly 100 acres of farm and enjoyed the surplus from green revolution and were able to send Sukhwinder and his cousins to study in good colleges and universities. Sukhwinder became the first generation university student to graduate in his family.  Read More

Shocking salt levels found in bread sold in India, reveals WASH survey

In its study, WASH surveyed over 2,000 white, wholemeal, mixed-grain and flatbreads from across 32 countries and regions including India and found that 34% of bread in the survey contained more than 1.25g of salt per portion, which is a third of the maximum daily intake of salt as recommended by the World Health Organisation (WHO) that is maximum 5gram in a day.Ashok Kanchan, the chief advisor of Food Division at Consumer Voice, during a candid talk with Zee Business's Suman Agrawal said that the FSSAI has no regulation on mentioning salt-content on the pack of bread and that is one of the reasons that these companies avoid mentioning the details on salt-content on their packets.  Read More

Pictorial warning: NGO welcomes move

CHANDIGARH: Citizens Awareness Group, a city-based NGO, has welcomed the decision of the health ministry of replacing the existing images on tobacco products and has now released a new set of 85% pictorial health warnings for mandatory display on both sides of the packets of cigarettes, bidis and chewing tobacco with effect from September 1, 2018. Ashim Sanyal at the Consumer VOICE, a voluntary group of academicians, professionals and volunteers said, "The recently released Global Adult Tobacco Survey (GATS) 2016-17 by Union ministry of health and family welfare (MoHFW) has put to rest all apprehensions about the effectiveness of the warnings, since 62% of cigarette smokers and 54% of bidi smokers shared that they had thought of quitting because of the 85% pictorial warnings on the packets." "And 46% of smokeless tobacco users thought of quitting because of the warnings on smokeless tobacco products." Read More

Tobacco vendors in state to be mapped

PANAJI: In order to assist the government in curbing the sale of tobacco to children, the National Organisation for Tobacco Eradication (NOTE), together with Consumer Voice, a consumer organisation based in Delhi, is beginning a survey of vendors selling tobacco and its products in the state. A team will travel across the state and will use an app to map each place where cigarettes and tobacco products are sold. Special attention will be paid to vendors found selling them in the vicinity of educational institutions. Read More

NOTE worried as more ladies in Goa are smoking

PANJIM: National Organisation for Tobacco Eradication (NOTE) President Dr Shekhar Salkar on Friday said they were worried about the increasing number of ladies smoking in the State, though the smoking population in the State had reduced from 50 per cent in 1984 to10 per cent in 2018. Addressing the media, Salkar said, “We are worried that number of ladies smoking is increasing a bit. This is because of our culture and tourism.”Meanwhile, Consumer VOICE chief operating officer Ashim Sanyal said, “Goa is a real good example of tobacco control achievements.”. Read More

Consumer VOICE welcomes 85 % pictorial health warnings on cigarette packets

Panaji, Apr 6 (UNI) Consumers VOICE, a voluntary action group of academicians, professionals and volunteers, on Friday welcomed the decision of the Health Ministry of replacing the existing images on tobacco products, and releasing a new set of 85 per cent pictorial health warnings for mandatory display on both sides of the packets of cigarettes, bidis, and chewing tobacco with effect from September 1, 2018. Addressing a press conference at International Centre Goa (ICG) near here, Ashim Sanyal, COO Consumer VOICE, said the Health Ministry has implemented, from April 2016. Read More

Road accident deaths on the rise

Assam is among four states in the country, which has seen an increase in road accident fatalities between 2-8 per cent during January-July 2017. Assam has recorded 2,572 road accidents fatalities in 2016-17.According to an NGO Consumer Voice, there has been a 3 per cent reduction in road accidents during the period along with a 4.75 per cent reduction in road accident fatalities across the country. Read More

Pass the Motor Vehicles Bill, Civil Society urges MPs

A coalition of road safety organizations and the victims of road accidents have urged the government to get the Motor Vehicles Amendment Bill passed in the Budget session of the Parliament beginning Monday.Road safety experts have called the passage of the Bill as key to improve the dismal road safety record in India. Ashim Sanyal, chief operating officer of Consumer VOICE, said every crash leaves an indelible scar on the family and the community. Read More

Coalition of road safety orgs urges govt to pass motor vehicle bill

A coalition of road safety organisations has urged the government to get the proposed motor vehicles amendment bill passed in the upcoming session of Parliament, saying its provision will go a long way in checking accidents which claim nearly 1.5 lakh lives on roads in the country every year.Ashim Sanyal of the Consumer VOICE said every crash leaves an indelible scar on the family and the community, but that daily crashes are making society numb and reducing these was crucial, it said. Read More

Road safety bodies urge Centre to amend motor vehicles Bill

A coalition of road safety organisations has urged the government to get the Motor Vehicles Amendment Bill passed in the coming session of Parliament. The Bill seeks to make key amendments to the Motor Vehicles Act of 1988, considered critical to improving the dismal road safety record in the country. Ashim Sanyal, Chief Operating Office of Consumer VOICE, said that every road accident leaves an indelible scar on the family concerned as also the community, but such daily mishaps are making society numb and reducing these to just statistics. Read More

Nearly 9L people die chewing tobacco products

Tobacco products remain easily available to students

E-commerce has empowered consumers

Road Safety Week observed

As internet proliferates, it will revolutionise healthcare ecosystem

Internet speed far below what service providers claim: Study

Consumer organisation seeks action over poor internet speed

Poor Internet speed may mar Digital India drive: Study

DIGITAL INDIA WITH POOR INTERNET SERVICE

Internet speed far below what service providers claim: study

Internet speed far below what service providers claim: study

Internet speed far below what service providers claim: study

Internet speed far below what service providers claim: Study

Poor Internet speed may mar Digital India drive: Study

Internet speed far below what service providers claim: Study

Internet speed far below what service providers claim: Study

Consumer organisation seeks Trai's action over poor internet speed

Consumer organisation seeks action over poor internet speed

Vehicle makers, govt agencies urged to focus on road safety

2017

Over 76,000 booked for speeding in city since July, says DCP

Speaking at a seminar on car safety organised by the Consumers’ Association of India and Consumer Voice on Thursday, North Chennai Deputy Commissioner (Traffic) D. Shanmugha Priya said starting July, the State Road Safety Council has been strictly implementing the Supreme Court Committee’s recommendations of cancelling or suspending drivers’ licences for traffic violations. The Council, chaired by the Transport Minister, includes officials from various government departments, including highways and transport and the police. Read More

Road safety will be impacted by delay lament NGOs and activists, write to Rajya Sabha Chairperson

 It has emerged that the Select Committee constituted by the Rajya Sabha to look into and resolve issues raised by the opposition in the monsoon session of the Parliament has missed the deadline set for it by the house to submit its report recommending changes to the Motor Vehicles Amendment Bill 2017.The Committee, chaired by Dr. Vinay Sahasrabuddhe (BJP) had been instructed to table its report by the first day of the winter session, without extension of time. Read More

The Bill that will change the way India drives may come up in this Winter Session

The Motor Vehicle Act (Amendment) Bill 2017, which proposes imposition of hefty penalties on auto companies found manufacturing faulty vehicles, is coming up in the Rajya Sabha in this Winter Session. The Bill also seeks statuary guidelines for cab aggregators and a 10% annual increase in penalties for traffic rule violations. Read More

Consumer VOICE welcomes NGT Order against hookah bar owners in Delhi

In an observational study conducted by Consumer VOICE, a pioneer consumer protection group working for consumer education and issues since 1983, in partnership with MART found that Hookah bars continue to be located near educational institutions in Delhi, and none of them had personnel checking the age of the customers. Warrants were issued by the National Green Tribunal against hookah bar owners in Delhi in the case of use of tobacco of any kind in any hookah and their services to the customers in the restaurants/hotels. Read More

‘Hookah bars still running near schools’

The survey found that 17% of the minors surveyed — from the age of 13 upwards — consumed hookah in these bars. The timings of visit by children and young adults in these bars coincided with school hours or immediately after. Read More

Deaths in road accidents see steepest decline ever

Asim Sanyal of Consumer Voice, a non-profit entity campaigning for the improvement in Motor Vehicles law said, "We have appealed to the law makers that if the MV Amendments Bill is further deferred, we will be putting at risk precious lives of citizens. Stronger law backed by better enforcement have reduced road deaths in other countries." Read More

Tobacco products still available around Delhi schools despite ban

Observational visit was undertaken by Consumer Voice Delhi, an organisation working on consumer issues, covered 30 schools in south and east Delhi. They found tobacco being sold in 11 schools. The non-government organisation covered both government and private schools. Read More

CAIT for early passage of Consumer Protection Bill

"In the changing market place with e-commerce and financial products having made heavy inroads, the outdated Consumer Protection Act of 1988 serves little or no purpose in protecting consumers. Blatant misleading advertisements are selling norms today. Thus the only way to protect consumers from falling prey is to introduce authoritative powers, strengthening of consumer commissions, class action suits, penalties and host of other measures as exist in the draft amendment bill," Ashim Sanyal, COO of NGO Consumer VOICE, told IANS. Read More

2016

Loose edible oil highly adulterated

The poor who buy loose edible oil across the country run the risk of cancer, paralysis, liver damage and cardiac arrest as such oils are heavily adulterated, a recent study conducted by a consumer organisation has said.

 Laboratory tests carried out by Consumer Voice, a voluntary consumer organisation, after lifting 1,015 samples of loose edible oil from 15 states found that nearly 85% of coconut oil samples failed to meet the specified norms. Similarly, 74.1% of cotton seed oil samples, 74% of sesame oil and 72% of mustard oil samples did not pass the tests.. Read More
Enquiry

Enquire Now

 

Verification