The Delhi government has decided to set up a consumer court in every district for the convenience of consumers and general public. This was announced by the Consumer Affairs Minister Imran Hussain at a review meeting of the functioning of the Consumer Affairs Department, Delhi State Consumer Disputes Redressal Commission, and various district consumer forums.
During the meeting, the officers informed that the department was trying to identify adequate space for the functioning of four benches of the Commission. A few sites have been identified at Nigam Bhawan (Kashmere Gate), Deen Dayal Upadhyay Marg and Vikas Bhawan – II near Civil Lines, etc. The commissioner informed that the new site would be finalised in consultation with Justice Veena Birbal, president of Delhi State Consumer Disputes Redressal Commission, and the state government.
Presently there are 10 district consumer forums functioning at Tis Hazari Court for North District; Udyog Sadan, Qutub Institutional Area, for South I and South II districts; Convenient Shopping Centre, Shalimar Bagh, for Northwest District; C-Block Community Centre, Janakpur, for West District; Weavers Complex, Nand Nagari, for Northeast District; Vikas Bhawan, IP Estate, for New Delhi District; Local Shopping Centre, Sheikh Sarai II, for Southwest District; ISBT Building, Kashmere Gate, for Central District; and Convenient Shopping Centre, Saini Enclave, for East District.
The minister also reviewed the pendency and disposal of cases with the Commission and district consumer forums. Around 6,000 fresh cases are registered per year in the Commission and various district consumer forums, and around 7,000 cases are disposed of by them. However, there are about 18,000 pending cases.
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