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Consumer Affairs and Customer Care

Price- INR 695  INR 625 (10% OFF)+ 100 Postage
  • If you are a student, you can avail a discount of 20% (695-140=555+100 postage) after submitting a scanned copy of your student id card at info@consumer-voice.org. After verification, you will be sent a link to make the payment.
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Description-

Consumer Affairs and Customer Care is a book written specifically for students of Delhi University pursuing BCom H and BCom Prog optional course. This book written by Prof Sri Ram Khanna and Dr Savita Hanspal is a revised and upgraded version of  Consumer Affairs’ published in 2007. DU syllabus has been revised twice and in 2018 UGC has issued guidelines and model syllabus to all universities to include this course in all undergraduate disciplines. The book incorporates all these changes.

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