A youth’s plea against an institute for allegedly not providing him with an internship or job as promised at the time of admission has been rejected by Delhi District Consumer Disputes Redressal Forum (West), which observed that “education is not a commodity”.
The complainant, a Noida resident, was seeking refund of the Rs 3.52 lakh fee paid by him to pursue PG Diploma in Event Management and Public Relations at a private institute in Delhi. The youth was also demanding a compensation of Rs 40,000 on account of mental pain and agony and deficiency in service from the institute and its executive director.
“The opposite parties (institute and Executive Director) are imparting education. Therefore as held by Supreme Court, National Commission and State Commission of Chandigarh consistently, education is not a commodity and they are not service providers and the complainant is not a consumer under the Consumer Protection Act,” a forum bench headed by Presiding Officer RS Bagri said.
The forum accepted the assertion of the institute and its executive director that the complaint was not maintainable as the complainant “does not fall within the definition of consumer as provided under the Consumer Protection Act.”