Consumer VOICE

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Sahara ordered to refund Rs 84 lakh to 12 homebuyers

The district consumer court in Pune has directed Sahara Prime City Limited, a project by Sahara India in Dhanori, to refund a total of Rs 84 lakh with 9 per cent per annum interest and Rs 5,000 cost to each of 12 homebuyers for deficient service.
Between December

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Case Study: Consumer Forum Cannot Change its own order

The courts of law across the world make some amazing decisions that ought to be made by the people.
– Anonymous
It happens quite often. Many individuals and organisations reach consumer forums with a request or an appeal to review, take back, revise or put a stay on

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Consumer court rules in favour of duped jobseeker

The Mumbai consumer disputes redressal forum has ordered Chembur-based firm, Sevenseas Airports and Seaports Management Services, to refund money with interest to a jobseeker who was made to go through several expensive procedures on the pretext of giving him the job of a storekeeper.
In an ex-parte order,

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Case Studies: Receivers of Free Treatment are not Consumers

If statistics are to be believed, the healthcare industry is on an upswing, medical costs are burgeoning, hospitals are becoming richer by the day, and the outcome of this growth has seen unprecedented year-on- year increase in cases of medical negligence. As per a November 2016 study published

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Consumer court rules no claim for obesity surgery

The district consumer court in Pune has ruled that an insurance company cannot be held liable for deficient service when its policy agreement clearly excludes certain physical conditions from the reimbursement of medical expenses. A bench of VP Utpat and Kshitija Kulkarni rejected the complaint by a homemaker

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Court orders replacement for faulty TV, slaps fine

A district consumer forum in Hyderabad has directed a private electronic manufacture firm and its authorised dealers to replace a TV free of cost and also pay Rs 20,000 as relief to a customer for inordinate delay in replacing the faulty piece.
K Narsimha Goud bought a colour

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