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Disputes Resolution under RERA Act 2016

A Guide for homebuyers on RERA Rules and RERA Complaints
The Real Estate (Regulation and Development) Act (RERA), which came into force on 1 May 2016, seeks to protect the interests of homebuyers as much as it hopes to boost investments in the real

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The Wild Side – Where’s the Eco-Tourism

The ‘wild side Wheres the ‘eco in eco-tourism?

Eco-tourism’ and ‘wild-life’ tourism are now in, but they have their own inherent and hidden dangers. If eco-tourism suffers from ‘green-washing’, where just a few token actions count for ‘eco-tourism’; wildlife tourism is even more

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Indian Consumers: Born Violators

It would not be wrong to say that most consumers in India are actually anti-environment. The credit-card toting, mall-roaming affluent urban Indian is least bothered about how his consumption patterns harm the environment. The billions of plastic bags being disposed off into the landfills

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The New Consumer Protection Law

The Consumer Protection Bill, 2015, has passed the legislative deliberations test in the Parliamentary Standing Committee, which has recommended improvements and plugging of gaps to make it more effective. Currently a Cabinet Committee is deliberating on the changes proposed by the Standing Committee and the revised bill

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Food Standards

Codex
PFA Act
Genetically Modified Food

1. Codex
Food Standards and Safety in a Globalised World The Impact of WTO and Codex
Infant food standards-their relavance at codex and WTO
Consumer and CODEX Alimentarius
2. PFA
Food Additives
The Prevention of Food Adulteration

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Misleading Ads

Misleading Ads, Celebrities, Accountability, and Self-Regulation
Most of us have been victims of deceptive advertising. This in itself is not quite surprising, considering the sheer volume of commercial messages that daily try to reach us one way or the other, via images that are intended to persuade/cajole/tempt. What

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A Reflection on Consumer Rights

As we mark World Consumer Rights Day in March, there is a good reason to make it a sort of sounding board to look back, think, pause, and see where consumers—which means all of us—stand with regard to their rights. Too many changes are happening and at a

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Consumer Rights and Responsibilities

Introduction
Consumer rights are now an integral part of our lives like a consumerist way of life. They have been well documented and much talked about. We have all made use of them at some point in our daily lives. Market resources and influences are growing by the

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Consumer Safety in India

Consumer Safety in India
Documented, Yes, But Yet to Be Implemented
This is not news to anyone: On 19 August (2013), 37 people, mostly women and children, were killed in Bihar when an express train ploughed into pilgrims at a remote and poorly connected area in the state’s

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Know Your Quality Marks

Manufacturers often sell their products with a quality mark of a product certification body. Quality marks are meant to communicate the added value of the product. The extra quality may refer to one or more aspects that a consumer may be unsure about. Such

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Education is a Service

If Education is a service, can Students Sue Education Institutes at Consumer Forums?
Yes, law is on the side of students as long as their complaints are genuine and they are justified in their demands. So, if a student wants to leave an institute or course midway and

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Consumers and RTI – the Right to Information Act, 1986

The Consumer Protection Act, 1986 (CPA) protects the interests of the consumers in the widest range possible. The CPA gives the rights to the consumers to be informed about the quality, quantity, potency, standard and price of goods or services so as to be protected against unfair trade

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All about unwanted Commercial Calls

Unwanted Commercial Calls (UCC) is known by Do Not Disturb (DND) as well. In TRAI parlance it is called Telecom Commercial Communications Customer Preference (TCCCP). All of us telecom consumers receive lots of unwanted calls and SMSs promoting various products and services whether we like them or not.

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When can a hospital be charged for medical negligence?

What is the responsibility of hospital towards its patients?
How is a government-run hospital different from a private hospital or nursing home with regard to settlement of responsibility vis-á-vis deficiency in service?
What are the role and responsibilities of a doctor towards their patients?

Responsibility of

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FEMA Act 1999 or Foreign Exchange Management Act, 1999 (FEMA)

The Foreign Exchange Management Act, 1999 popularly known as FEMA Act 1999, is an Act of the Parliament of India “to consolidate and amend the law relating to foreign exchange with the objective of facilitating external trade and payments and for promoting the orderly development and maintenance of

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Organic Certification and Symbols for Organic Food in India

It’s true, of course, that there’s relatively less awareness about organic products, what goes into the process, how is their credibility established, what are the long-term effects, and so on. consumers often assume that foods that are labelled ‘organic’ are good for health and

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Case Study: Consumer Forum Cannot Change its own order

The courts of law across the world make some amazing decisions that ought to be made by the people.
– Anonymous
It happens quite often. Many individuals and organisations reach consumer forums with a request or an appeal to review, take back, revise or put a stay on

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Pradhan Mantri Awas Yojana

Almost every Indian dreams of having his or her own home. If you are among them and you aren’t able to afford one till date, then you should know of Pradhan Mantri Awas Yojna home loan assistance scheme which will make your dream of owning a home in

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Education is a Service

If Education is a service, can Students Sue Education Institutes at Consumer Forums?
Yes, law is on the side of students as long as their complaints are genuine and they are justified in their demands. So, if a student wants to leave an institute or course midway and

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